Welcome to Neuropsychological Services
Step 1: Intake Call (20 Minutes)
All clients begin with a brief intake call with Dr. K Wortman. This initial consultation helps us understand your concerns, determine if testing is appropriate, and begin the insurance authorization process if applicable. It’s also your opportunity to ask questions directly and learn about the evaluation process.
We assess:
- Your presenting concerns and testing goals
- Readiness for testing—sometimes it makes sense to wait or pursue other steps first, such as therapy or medical work-up
- Whether testing is likely to be clinically appropriate and authorized
If testing is recommended, you will complete digital intake paperwork, which takes 10–30 minutes depending on the complexity and whether mood screeners are included. During this call, we will also review fee estimates and possible ways to streamline the evaluation to reduce cost.
Step 2: Testing Appointment
If insurance authorization is needed, Dr. Wortman will typically submit this immediately following the intake. It may take up to 14 business days (though often it is faster). Some clients begin with a focused session to help clarify the referral question before a full battery is scheduled.
Testing appointments are generally 3–4 hours and include:
- ~1 hour clinical interview
- 2–3 hours of cognitive and emotional testing
We provide only in-person testing. This allows us to gather the most complete and reliable information without the technical challenges of virtual formats. Dr. Wortman oversees the entire process. Testing is administered by trained psychometrists (psychological testing techs) who follow strict administration protocols. This model allows for improved standardization, efficiency, and clinician training.
Step 3: Feedback Session
Feedback sessions are scheduled for 55 minutes. You are welcome to invite a partner, family member, or support person. The session includes a detailed explanation of your results and tailored recommendations. Most clients receive their written report during this session or shortly afterward.
Insurance & Authorization
- Dr. Wortman submits for pre-authorization after the intake call, when appropriate
- Submission may be delayed if outside records or additional documentation are required
- Not all clients are referred for testing—this is based on clinical judgment
- If authorization is denied, we may appeal or offer self-pay options
- Alameda Alliance and CCHP authorizations may take up to 14 business days
- Medicare does not require prior authorization
Common Reasons for Referral
- Attention and focus concerns
- Memory changes or suspected cognitive decline
- Autism and neurodivergence evaluation in adulthood
- Mood and emotional regulation difficulties
- History of traumatic brain injury or medical conditions affecting cognition
- Clarifying previous diagnoses or treatment direction
Final Notes
Neuropsychological testing is a detailed, specialized process. While it can offer invaluable insight, it’s not always the best or first step for everyone. Part of our job is helping you decide whether this path is appropriate and, if so, to guide you through the process with honesty, care, and clinical expertise.
If you have questions before or after your intake, we’re here to support you every step of the way.
Therapy
Next Steps Neuropsychology provides short- and long-term psychotherapy for individuals with histories of brain injury, neurodevelopmental conditions, and other neurological concerns. Our therapists are trained to incorporate brain-based rehabilitation strategies, with an emphasis on cognitive, emotional, and functional well-being.
Our clinical team receives direct supervision and specialized training from K Wortman, PhD, in working with conditions such as:
- Functional Neurological Disorder (FND)
- ADHD and Autism Spectrum Disorders
- Traumatic Brain Injury (TBI)
- Cognitive effects of chronic illness or neurological disease
- Mood and anxiety symptoms that interact with brain-based conditions
While many clients express interest in working directly with Dr. Wortman, they are not able to accept all therapy referrals due to limited availability. However, all of our clinicians receive direct supervision and training from Dr. Wortman. They are highly skilled in delivering thoughtful, neuropsychologically informed care. Finding the right fit is important, and we are here to help you get started.
What Will Therapy Involve?
In the first 2–3 sessions, you’ll collaborate with your therapist to build rapport and clarify goals. Depending on your needs, therapy may focus on emotional regulation, thinking skills, or both. At the heart of our approach is a relational process—through discussion, we learn who you are, what you value, and how to help you move forward.